Support
Have questions or want to verify you're speaking with a licensed representative? We're here to help.
Verified Contact Details
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How to Verify You're Speaking With Us
Check our official phone number
Our main line is (877) 541-0783. If you received a call from a different number, ask the caller to verify their identity.
Verify email domains
Official emails come from addresses ending in our company domain. Be cautious of emails from free email providers claiming to represent us.
We never ask for payment upfront
Our guidance is free. We are compensated by insurance carriers, not by you. Never send money or gift cards to anyone claiming to be from us.
Request agent credentials
All our advisors are licensed. You can ask for their name and license number, then verify with your state's insurance department.
What We Help With
Under-65 Health Coverage
Guidance on individual and family health insurance options.
ACA Marketplace Guidance
Help navigating enrollment and understanding subsidies.
Private Options
Information about off-marketplace alternatives where available.
Year-Round Support
Ongoing assistance, not just during enrollment periods.
What to Expect
- •An advisor will reach out to discuss your needs
- •We'll ask about your situation and any current coverage
- •We'll explain your options in plain language, without pressure
- •If you choose to enroll, we'll guide you through the process
- •We remain available for questions after enrollment
There is no cost to you for our guidance. We are compensated by insurance carriers when you enroll in a plan through us.
Contact Us
Mailing Address
25 Melville Park Rd
Melville, NY 11747
Protect Yourself From Scams
Platinum Health Solutions will never:
- Ask for payment or fees upfront for our services
- Request banking information before enrollment
- Pressure you into immediate decisions
- Contact you from free email services (Gmail, Yahoo, etc.)
If something feels wrong, trust your instincts and verify by calling our official number above.
Availability: Plan options, carriers, and pricing vary by state, county, and individual circumstances.
Not Legal or Tax Advice: Information provided is for general guidance only.
Privacy: We protect your information per our Privacy Policy.